Customer Service

We take a lot of time and trouble to ensure that all our products are of a very high quality and will provide you with many years of pleasure.

The Original Bathroom Company specialise in the supply of quality bathrooms. We have on offer a wide range of bathroom suites, bathroom furniture, showers, shower enclosures, towel rails, furniture - vanities and bathroom accessories, basins, cabinets and much much more.

All our products come from the leading manufacturers of bathrooms including Vitra, Roca, Laufen and No-Code.

We provide a fast and reliable service and our team of highly experienced staff are always on hand and happy to offer any advice you may require about our bathroom products.

Security and Privacy

The Original Bathroom Company operates a number of technological and operational security measures to protect your personal information from loss, damage, disclosure, misuse or alteration. In particular, your credit card details are encrypted using Pretty Good Privacy (PGP) encryption technology.

All credit card transactions are processed by Protx secure server, and will appear on your credit card statement as 'The Original Bathroom Company'. Access to personal information is limited to those members of our staff who have the necessary authority to access it.


Privacy

We operate a privacy policy in respect of the information we collect about you.

When you order from us we ask for certain information including your name, delivery address, credit or debit card number and expiry date, email address and telephone number. This information allows us to process your order and inform you of your order status.

We may also use your information to inform you of special offers, promotions, new products and changes to our web site. If you do not wish to receive this information please send a request to be removed from our mailing database by sending an email to enquiries@originalbathroomcompany.co.uk with 'unsubscribe' as the subject header.

The Internet is global and it is possible that information you provide to us will be temporarily transferred via a route outside the European Economic Area as it passes between you and us.

By submitting your information to us you consent to our collection and use of the information as set out in this privacy policy.


Information

The Original Bathroom Company is the sole owner of information supplied to us for the use of our services. We will not sell, share or rent any personal information to others. We may use this information to notify you of important changes to our service.